FAQs
Find all the answers to your questions in our extensive FAQs.
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Are there any additional charges to be aware of?
An extra charge will apply for customers who have lengthier onboarding requirements, for example, negotiating non-disclosure agreements, completing vendor onboarding questionnaires, information security reviews, etc.
Are there any ongoing costs?
Translator for SharePoint uses the enterprise-grade Microsoft Translator service from Azure AI. Aside from your initial purchase, ongoing charges do apply based on the amount of content translated, and further details on the associated charges can be found on the
Are there any other features other than what’s listed above?
The solution is highly customizable, so if you have unique requirements or needs that aren’t met above, feel free to reach out! We’d love to hop on a call to discuss your particular business requirements and adapt the solution to meet your needs.
Can I add the Accordion to more than one page or site?
Yes, you can add Accordions to multiple pages. Like other web parts, you are not limited to the number of instances.
Can I change the color of the Accordion sections?
The Accordion web part integrates into your organization’s SharePoint theme. The section color is pulled automatically from the theme’s primary color, which makes it easy to bring the web part into your organization’s branding guidelines. Should you
update your SharePoint theme, the Accordion will update automatically.
Can I display a poll on multiple pages or sites?
Sure! You can load a poll on multiple pages and sites so that you can connect your users to a poll on whatever page or site they're entering from. And don't worry, this doesn't mean your users can vote twice!
Can I filter the People Directory?
Sure! Additional filtering is available in the web part’s property pane allowing you to refine the contacts displayed in the directory.
Can I format the text in the Accordion?
Yes, Accordion supports rich text, which includes 25 font and highlight colors, text alignment, font sizes from 10-68, numbered and unnumbered lists, and common font styles like headings and pull quotes. The Accelerator’s Accordion app is designed to suit your needs, however your organization prefers to manage content.
Can I search for content in the Accordion through the SharePoint search box?
Yes, content within the Accordion (even when sections are collapsed) is discoverable through Microsoft Search via the SharePoint search box.
Can I trial the Accelerator before buying?
Yes! The Accelerator apps and solutions are available to trial on a free 60-day trial from Microsoft AppSource. Follow our
Can I try Content Manager Dashboard on my SharePoint site?
Unfortunately, unlike our other Accelerator apps, the Content Manager Dashboard is not available for customers to try as the solution is backed by a range of complex Azure services.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Can I try Translator for SharePoint on my SharePoint site?
Yes! We offer a free 60-day trial, and you can get started with your free trial by following the steps on our
Can I use an image in a section?
We recommend using Accordion to create easy-to-manage sections of long-form text. You can copy and paste an image into the text box of a section, but the image is then stored into the page source, which will increase the page size and could slow it down. Full image support is on our list of planned upgrades to Accordion.
Are there any ongoing costs?
Content Manager Dashboard uses a range of cloud resources from Microsoft Azure. Ongoing charges for these resources will vary based on the amount of content processed by the Content Manager Dashboard.
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Does my subscription automatically renew?
Subscriptions won't auto-renew, but we'll be in touch with a friendly reminder a couple of months in advance of expiry to discuss your renewal.
How can I pay?
Individual apps can be purchased directly on the website. Simply visit an apps page and add the app to your cart!
How do I implement this in my environment?
You won’t need to! Included in the project is support during the deployment process. We’ll sync with your tech team to better understand your environment and work with them to deploy the solution in your environment.
How do I prepare my organization for this solution?
We also offer extensive adoption and change support around the rollout of the tool, including user guides and communications packs to prepare both users and authors for rollout. If you want to ensure that the tool is widely used and adopted, we can help support you through the transition!
How do I set up Translator for SharePoint?
Translator for SharePoint is powered by the Microsoft Translator services from Azure AI. Visit the
How does Welcome retrieve the local weather?
Welcome uses a third-party weather provider,
How many Accordions can I have on a page?
There’s no limit, but Microsoft recommends limiting the amount of web parts per page to 20.
How many sections can I have?
There is no limit to the number of sections you can create in an Accordion.
How much does Advanced Company Communicator cost?
The starting price for Advanced Company Communicator is listed at the top of the
How much does the Accelerator cost?
Whilst each Accelerator product has its own individual price, we also have a compelling subscription and one-time payment option for our full range of apps. Visit the
How often will data update in Content Manager Dashboard?
Data in the Content Manager Dashboard is updated on a nightly schedule by an automated workflow.
What can I search for in People Directory?
You can search for various user profile properties – try searching for a user’s first name, last name, department, or job title! Results will dynamically display in the People Directory.
What happens after the free trial ends?
After 60 days, your Accelerator trial will end, and the app will not function. Don’t worry, your content won’t be lost!
What is the maximum character length for section titles?
Each section title can be up to 200 characters long
What languages are supported?
Support for over 50 different languages is available on SharePoint Online. A list of supported languages can be found on the
What layouts are available in Welcome?
Welcome has 3 default layouts available as standard:
What support is offered for Accelerator 365 products?
We understand the importance of providing robust support to ensure an excellent experience with our products. That's why we've got you covered with our various support options.
What web parts does Translator for SharePoint support?
This solution supports the translation of an array of out-of-the-box Microsoft SharePoint web parts as well as the Accelerator apps. Full details on supported web parts can be found in our
Where does People Directory source its information from?
People Directory uses Azure Active Directory as a source of all contacts and profile information to form the directory.
Where does the stock information come from?
Stock Price is powered by information from a third-data provider. We use
Will I receive a receipt for my purchase?
Don't worry, we'll provide you with an invoice for every purchase you make with us.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Can I add the Accordion to more than one page or site?
Yes, you can add Accordions to multiple pages. Like other web parts, you are not limited to the number of instances.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Where does People Directory source its information from?
People Directory uses Azure Active Directory as a source of all contacts and profile information to form the directory.
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I filter the People Directory?
Sure! Additional filtering is available in the web part’s property pane allowing you to refine the contacts displayed in the directory.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Can I display a poll on multiple pages or sites?
Sure! You can load a poll on multiple pages and sites so that you can connect your users to a poll on whatever page or site they're entering from. And don't worry, this doesn't mean your users can vote twice!
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Where does the stock information come from?
Stock Price is powered by information from a third-data provider. We use
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
Can I try this app on my SharePoint site?
Yes, we offer a free 60-day trial of any Accelerator app. Get started with your free trial in
What layouts are available in Welcome?
Welcome has 3 default layouts available as standard:
Does this app work in Microsoft Viva Connections?
Yes! All Accelerator web parts are designed to function optimally for both
SharePoint Online and Viva Connections.
Does this app work on mobile devices?
Yes! All Accelerator apps are fully responsive for mobile devices.
How does Welcome retrieve the local weather?
Welcome uses a third-party weather provider,
How much does Advanced Company Communicator cost?
The starting price for Advanced Company Communicator is listed at the top of the
How do I implement this in my environment?
You won’t need to! Included in the project is support during the deployment process. We’ll sync with your tech team to better understand your environment and work with them to deploy the solution in your environment.
Are there any other features other than what’s listed above?
The solution is highly customizable, so if you have unique requirements or needs that aren’t met above, feel free to reach out! We’d love to hop on a call to discuss your particular business requirements and adapt the solution to meet your needs.
How do I prepare my organization for this solution?
We also offer extensive adoption and change support around the rollout of the tool, including user guides and communications packs to prepare both users and authors for rollout. If you want to ensure that the tool is widely used and adopted, we can help support you through the transition!
Can I try Content Manager Dashboard on my SharePoint site?
Unfortunately, unlike our other Accelerator apps, the Content Manager Dashboard is not available for customers to try as the solution is backed by a range of complex Azure services.
How often will data update in Content Manager Dashboard?
Data in the Content Manager Dashboard is updated on a nightly schedule by an automated workflow.
Are there any ongoing costs?
Content Manager Dashboard uses a range of cloud resources from Microsoft Azure. Ongoing charges for these resources will vary based on the amount of content processed by the Content Manager Dashboard.
Can I try Translator for SharePoint on my SharePoint site?
Yes! We offer a free 60-day trial, and you can get started with your free trial by following the steps on our
How do I set up Translator for SharePoint?
Translator for SharePoint is powered by the Microsoft Translator services from Azure AI. Visit the
What languages are supported?
Support for over 50 different languages is available on SharePoint Online. A list of supported languages can be found on the
Are there any ongoing costs?
Translator for SharePoint uses the enterprise-grade Microsoft Translator service from Azure AI. Aside from your initial purchase, ongoing charges do apply based on the amount of content translated, and further details on the associated charges can be found on the
What web parts does Translator for SharePoint support?
This solution supports the translation of an array of out-of-the-box Microsoft SharePoint web parts as well as the Accelerator apps. Full details on supported web parts can be found in our